Home BSNL After Malware Attack, BSNL Urges Users to Change Modem Password

After Malware Attack, BSNL Urges Users to Change Modem Password

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The State owned telecom operating Company, Bharat Sanchar Nigam Limited, abbreviated as BSNL, has advised all its broadband subscribers to change their default password immediately. This safety measure has been advised after the country’s broadband system faced a malware attack earlier this week.

Based on latest reports, the recent malware attack has impacted nearly 2,000 broadband modems. There is information that the modems attacked had the same default password “admin” and the subscribers did not change it. Owing to this, the modems were attacked and the users were unable to login. The reason cited behind this issue is that, as the password wasn’t changed, the attackers had altered the password of the modems which made it easier to proceed with the malware attack.

BSNL has therefore advised all its broadband users to immediately change their default password of their modems to prevent such attacks on their devices. Although, the call centres of BSNL are actively connecting their customers and discussing issues on being safe and guiding them, there is information that the malware attack has in no way impacted BSNL’s core network, its billing or any other system. However, the Company is aiming at taking precautionary measures to refrain from any such unexpected attacks.

Earlier this month, there had been a customer data leak of Reliance Jio subscribers on the website magicapk.com. Reliance Jio has over 125 million subscribers to its network and this could have become the biggest data breach ever. Customer details like email IDs, Aadhaar numbers and their names were all made available on the search engine of the website. The Company has however said that, “prima facie the data seemed to be unauthentic”.

It is anyway better to take measures before any such unwanted incidents occur.

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